Arlo|Smart Home Security|Wireless HD Security Cameras

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Hilltownroots
Aspirant
Aspirant

I've used the original cable and charger (which works on other Arlo cameras). I've tried several other combinations of cables and wall adapters. Overnight charging times. The app does not show a charging icon within the red outline of an empty battery. The status is (and remains) at 9%. While on the charger, the blue light stays on. Any suggestions?

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DannyBearAgain
Master
Master

The blue led illumination suggests that the camera battery is fully charged.

 

When viewing the camera battery status are you using the arlo mobile app or the website login?

Hilltownroots
Aspirant
Aspirant

I removed the camera from the app. Then reinstalled it with no issues. During setup it did a system update. It is now working properly. Despite the app (in the phone) previously showing a depleted battery, it now shows fully charged. The world is secure.