Arlo Essential Smart XL Spotlight Security Camera

[Blackdown66]

I have a Arlo Essential Smart XL Spotlight Security Camera which was working fine until today, now it has stopped recording video and sound, I have reinstalled it from scratch, rebooted the whole system and it is showing that its armed and everything is switched on as active. Im getting notifications etc, the light, siren and mic all work but no sound and video playback and also no sound on live streaming - any ideas

[StephenB]

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@Blackdown66 wrote:

 Im getting notifications etc, the light, siren and mic all work but no sound and video playback and also no sound on live streaming - any ideas

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You need a subscription to get cloud storage.  So double-check that the subscription has not lapsed.