Arlo Essential Not Connecting To App

[donCrispens]

I have several of the Essential Spotlight series cameras and of the 15 that i have only 4 have completely connected to the app and network without issue. The others seem to just time out and not connect at all. They start the pairing process just fine, make the chime, but whenever they are in the process for about a minute they kick off and the app comes up with a red X on the screen.

Any thoughts on what might be happening would be great. I don't feel it is the network that is causing it as all the other cameras were easy to get on without issues. We were able to get the floodlight series up and running within minutes and have 3 of those.

[jguerdat]

Have you tried resetting the problem cameras?

[donCrispens]

Not entirely sure how to go about that exactly. I looked everywhere on the device and i must be missing it.

[jguerdat]

The support area here has a ton of FAQs about a wide variety of issues. Here's one:

https://kb.arlo.com/000062403/What-is-the-button-on-the-bottom-of-my-Arlo-Essential-wire-free-camera