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As soon as I scan the QR code to set up my camera the LED flashes around 10 times then times out before it connects to the app. I have reset the camera a number of times and it is fully charged. Help! #essentialspotlight
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Have you checked the router's connected devices page to see if the camera has an IP address? Are you using a mesh network?
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Hi @shawnsaeger
Thank you for bringing this to my attention, I have escalated this for you and Support will be reaching out to you as soon as possible.
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I have had the exact same issue and it's so frustrating! There doesn't appear to be any rhyme or reason either - 2 days spent trying to add cameras with no result and then on the 50th attempt, finally and miraculously one will be added while the others continue to fail. The blinking blue light only lasts as long as the QR code is recognized and then they go off. I have never worked with technology as frustrating as these cameras; I own Ring and Nest cameras as well and have never had an issue, ever.
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@Nopitynope Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support through the Arlo Mobile App by navigating to Settings/System/Support.