Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Essential -3 camera Whi, VMC2330-100

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ArloChallenge
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I purchased this 3 Essential Camera less than a year ago to support grandma's safety.

It worked for a while, suddenly none of the cameras are recognized by the Arlo App on iPhone. 

I went through ALL the suggested steps to repair it MANY times with no success.

There is no phone number to talk w Arlo agent. 

There is no email address for arlo (there is one: Do-not-reply…)

I've been on Chat for over a week, I was promised replacement within a day (I'd rather return it since the service has been terrible)

-I did not receive the replacement and there is NO One to talk to.

The agent on the last one hour chat just disappeared...

Any suggestions?

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.