Arlo|Smart Home Security|Wireless HD Security Cameras
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Another person getting scammed on warranty claim

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  • ‎2022-06-02 04:41 PM
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RMAScam
Follower
Follower
‎2022-06-02 04:41 PM

I purchased my camera 5 months ago. It stopped working 3 months ago. Since then, I've been trying various ways to get an RMA for a warranty claim. All of the other posts are spot on. No phone number to call, chatbot talks in loops. This is absolutely criminal to systematically block people from making claims on a warrantied product you sell. It's disgusting. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-06-06 10:05 AM

Hi,

 

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43055227

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