Activity Zones won't refresh

[SamHobbs]

I moved my camera and now I need to modify the activity zones. The image does not change. I am using a Windows desktop computer. This happens in Microsoft Edge, Google Chrome, Opera and Firefox. For at least one of the browsers I had never been to this Arlo website before, so it is not a local cache problem.

When I search I find vary many previous posts. Most of them suggest using a browser instead of the smartphone application. Well I am using a browser instead of the smartphone application. I cannot find where to try doing this in the Android application.

I will likely create a support case for this.

[StephenB]

---

@SamHobbs wrote:

I moved my camera and now I need to modify the activity zones. The image does not change.

---

Can you livestream the camera?

---

@SamHobbs wrote:

I cannot find where to try doing this in the Android application.

---

Do you have "Feed" on the app menu?  Or do you have "Library"?

[SamHobbs]

Yes, I can view the live video. That does not refresh the image for Activity Zones.

I have the new software. (I see I did not say that originally; sorry.) I have Feed, not Library. The new software is very different from the old software.

[SamHobbs · Accepted solution]

I was able to figure out the Android application and it works.

[ShayneS]

Thanks for the update on this.