Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO ESSENTIAL

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Geronims
Aspirant
Aspirant
Want buy a plan,but don’t enter in purchase.
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StephenB
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Guru

@Geronims wrote:
Want buy a plan,but don’t enter in purchase.

Several folks have reported this authentication error.  Are you located in the US?  (most reports I see are from other countries).

 

I suggest contacting support using the link at the top right of the forum page. 

Geronims
Aspirant
Aspirant
From Latvia
StephenB
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Guru

@Geronims wrote:
From Latvia

I've seen one post saying that they could get past the error if they used a VPN connected to the US.  Arlo did say they are investigating this issue, but it still might be good to contact support.  There's a link at the top right (and bottom) of the forum page.

Geronims
Aspirant
Aspirant
Thank’s