3 new Arlo Essential Spotlight Cameras stopped recording motion

[cebye424]

New Arlo Essential Spotlight Cameras no longer recording motion.

I purchased a pack of three Arlo Essential Spotlight Cameras (first generation) and connected to Base Station (VMB4000r3). When activated, they each detected and recorded motion, along with two existing Arlo outdoor cameras (H5). After a couple weeks, the new three cameras have stopped recording. The two older cameras continue to record motion. The new cameras indicate motion detection in the app, but nothing is recorded.

I do not have a subscription, and I read you can have 5 cameras without a subscription. I saw a trial subscription notice for each new camera that expired about the same time they stopped recording. Could that be related?

I removed one of the cameras from the base station and re-added, but still no motion recorded.

Any advice is welcome, thanks!

[StephenB]

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@cebye424 wrote:

I do not have a subscription, and I read you can have 5 cameras without a subscription. I saw a trial subscription notice for each new camera that expired about the same time they stopped recording. Could that be related?

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The free storage only applies to legacy models.  Arlo stopped offering that on new models back in 2018 - all currently sold cameras require a subscription to get any cloud storage.

[cebye424]

Understood, thank you!