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3-Month Trial
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I've seen that the 3-month trial subscription was supposed to be automatically added once the camera synced but I don't think that happened.
I don't see anything under My Subscriptions.
How do I get the 3-month free trial?
Thank you.
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Arlo Smart
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How long ago was the camera added to the account?
have you checked using the arlo web portal in pc browser under settings page, subscription, manage subscription?
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@jmg1955 wrote:
I've seen that the 3-month trial subscription was supposed to be automatically added once the camera synced but I don't think that happened.
Are you in a country where Arlo offers a subscription?
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yes.
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I set it up yesterday (Sunday). Camera was added. I bought it through Amazon. I see that I'm supposed to enter a code. I now see that the code is in the receipt. Will look for that now!
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I looked in the receipt from Amazon and there was no code to enter, that I could see.
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As far as I could see, there was no 16-digit code.
I ended up signing up for the $2.99 a month single-camera secure plan.
Should have been easier to start the "3-months included" portion.
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@jmg1955 wrote:
I see that I'm supposed to enter a code.
Actually no. You just leave the code out if you don't have one.
A new camera should have automatically given you the trial. Was this perhaps refurbished?
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