Not connecting

[Littlegem]

My 3 x new cameras won’t connect to my WiFi network. I have an eero mesh network and have enabled 2.4ghz, I have reset all 3 cameras and they just won’t connect. Please help this is so frustrating 

[BrookeN]

Try turning off the eero wifi, and create a hotspot on your phone that has the same network name and passphrase.  Then onboard the doorbell using the hotspot wifi.  If that works, just turn off the hotspot and turn the Eero wifi back on.

Another thing you could try is turning off the eero elements accept the router (including turning off any beacons), and then try onboarding.  Not sure it the Eero lets you turn off 5 ghz wifi, but if it does, then disable that.  If it gives you a power setting, then maybe instead turn the 5 ghz power down as low as you can.