No power

[Peace62393]

My Arlo VMC Essential Wire-Free Spotlight Security Camara, is not charging & shows no power.  I have powered the other camaras with the same cord; yhey cahred ok.  I have the held reset button, nothing, no lights, no power.  The app on my phone days it's off line, but w/o power I can't put it back on.  The camara is 3 yrs old.  This battery cannot be replaced, being enclosed & so Arlo shows its not replaceable.   What can be done?  Thanks in advance.

[ShayneS]

@Peace62393  It appears you may be experiencing hardware failure based on the camera showing no lights, no power, and no response even when connected to a charging cable that works with your other cameras. If a factory reset by holding the reset button doesn't resolve the issue, which it sounds like you've already tried, you may need to consider replacing the unit.

[ShayneS]

Hi @Peace62393 

Have you I tried performing a factory reset from this article here

[Fletch2]

My Arlo essential spotlight is probably about 6 years and it's been attached to a solar charger outside but not charged. I've brought inside to charge and nothing is happening. 

I've done a full factory reset. Tried to add back in to my network but it is still showing as offline and the amber lights have been flashing. It also keeps clicking and 2 red lights are on. Has it died? I pay for monitoring so need it up. Thanks

[jguerdat]

It sure sounds dead to me. If you've made sure the battery is fully charged and all these things are occurring, it's probably time to retire it.

[Peace62393]

Yes, I tried to reset.  Again there is no lights, no power even when when plugged in. 

[ShayneS]

@Peace62393  It appears you may be experiencing hardware failure based on the camera showing no lights, no power, and no response even when connected to a charging cable that works with your other cameras. If a factory reset by holding the reset button doesn't resolve the issue, which it sounds like you've already tried, you may need to consider replacing the unit.