My camera is not saving videos

[Carmenbonilla93]

No me está guardando videos mi cámara no los puedo ver en mi aplicación 

My camera is not saving videos, I can't see them in my application

[StephenB]

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@Carmenbonilla93 wrote:

No me está guardando videos mi cámara no los puedo ver en mi aplicación 

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Is the camera in a subscription plan?

[Carmenbonilla93]

Yes 9.99 / month

[StephenB]

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@Carmenbonilla93 wrote:

Yes 9.99 / month

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Can you make a manual recording while livestreaming the camera?

If you can, are you seeing it in the feed?