Customer support

[AJ20]

I'm desperately trying to get hold of Arlo on behalf of my vulnerable grandmother. I have placed order for additional camera and storage subscription but it won't let me change the subscription to her email. No contact number and digital assistant ends the chat. I'm at a loss to how I speak to someone to resolve. Please help .

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.