Changing internet network

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HFB82
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  • I am trying to link one of my cameras onto a new Internet network, but it keeps coming up as something went wrong please try again...
  • Arlo support aren't open until Monday. Can anyine help?! 🙏🏾
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jguerdat
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The easiest way to change WiFi is to use the old SSID and password in the new router. Everything will automatically connect with no need to have to change each device.

 

Check the new router's WiFi settings. It should be set to use WPA2 (AES) encryption although there may be a setting for WPA3 that also has compatibility with WPA2.

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jguerdat
Guru Guru
Guru

The easiest way to change WiFi is to use the old SSID and password in the new router. Everything will automatically connect with no need to have to change each device.

 

Check the new router's WiFi settings. It should be set to use WPA2 (AES) encryption although there may be a setting for WPA3 that also has compatibility with WPA2.

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