My new outdoor pan tilt camera (in my cabin) keeps disconnect to wifi

Reply
Discussion stats
  • 3 Replies
  • 597 Views
  • 2 Likes
  • 3 In Conversation
Rooniebamboonie
Aspirant
Aspirant

Hi. My new outdoor pan tilt camera (in my cabin) keeps disconnect to wifi. Works fine, but then it disconnects, and then comes back after perhaps 15 min. I noted a yellow'ish light on camera at disconnect moments. I vave installed it three times. Wifi signal is "strong" (probably 5-6 meters away from router). And it is connected to 5ghz. I was not able to connect to 2,4 ghz 🤔

I have also a pro 4 on same router, and it works all fine.

 

My second ptc at my home on a different place is as stable as all my other cameras.

Frustrating 😏

3 REPLIES 3
Rooniebamboonie
Aspirant
Aspirant

Sorry. Correction: The PTC in my cabin seems to be connected to 2,4 ghz..

jguerdat
Guru Guru
Guru

Look for other wireless devices near the camera that may be interfering with the signal. If possible, try moving the router some or temporarily move the camera to see if that makes a difference.

StephenB
Guru Guru
Guru

@Rooniebamboonie wrote:

 

My second ptc at my home on a different place is as stable as all my other cameras.

Swap the cameas and see if the problem moves with the camera (or not).

 

This could also be about power, so make sure the USB-C and the wall power connection are both secure. 

Discussion stats
  • 3 Replies
  • 598 Views
  • 2 Likes
  • 3 In Conversation