won’t record without a paid subscription

[Bones53]

I bought this one and it won’t record without a paid subscription. My 2 older ones do. If not it’s trash. 

[StephenB · Accepted solution]

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@Bones53 wrote:

I bought this one and it won’t record without a paid subscription.

All currently sold Arlo cameras require a subscription for cloud storage.  Arlo began phasing out free storage on new camera models back in 2018 (starting with the Ultra).

[JayQ3355]

I have the older Arlo Pro models and I have never had a subscription and when I changed the battery one of the 5 is asking for a paid subscription.  Why are all the rest working except this one?

[jguerdat]

Does that one camera have any activity zones defined? If so, try removing them as they are a paid subscription feature. Otherwise, try removing that one camera from your account and add it back as if new to see if that clears the issue.