Arlo|Smart Home Security|Wireless HD Security Cameras

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Glen69
Tutor
Tutor

Since the latest round of updates...I have 1 gen 2 that's constantly activating like every 2mins...

Have done everything I possibly can think of to remedy this issue.

All other models are fine & running perfect.

 

Turning Off 

Unplugging

Deleting & Reinstating.

Rebooting Base Station even know the Gen 2 is running on it's own..

Been 1 1/2 days now since updating  I'm about to pummel it into the concrete drive....

 

Any suggestions would be appreciated it ,cheers.

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BrookeN
Arlo Moderator
Arlo Moderator

When you deleted it from the account did you reset the camera as well. If not can you try taking it off of the account and then make sure to do the reset before adding it back on. 



https://kb.arlo.com/000063225/How-do-I-factory-reset-my-Arlo-Essential-Outdoor-Camera-2nd-Generation

Glen69
Tutor
Tutor

Hi'ya Brook,

Yeah have done all that , definitely thought that process would've solved it...cheers.

StephenB
Guru Guru
Guru

@Glen69 wrote:

Yeah have done all that , definitely thought that process would've solved it...cheers.


Did you do the hardware reset (holding down the button until the LED flashes amber)?

 

Or did you just remove it and re-add it to the account?

Glen69
Tutor
Tutor

Hi Stephen, I've held the button until blue flashing...not to amber.

I'll try another reset tomorrow. 

Another update came through playstore tonight..cheers.

Glen69
Tutor
Tutor

Have tried your suggestion..

Deleted from account completely again...Held sync button long enough to amber light.... then done a sync , did the usual app settings... wifi network ,camera order, permissions .. still detecting every 2 minutes. 🤦‍♂️🤷‍♂️

StephenB
Guru Guru
Guru

@Glen69 wrote:

Have tried your suggestion..

Deleted from account completely again...Held sync button long enough to amber light.... then done a sync , did the usual app settings... wifi network ,camera order, permissions .. still detecting every 2 minutes. 🤦‍♂️🤷‍♂️


Are these motion detections?  Or are they audio?

 

Does raising the threshold make any difference?