Arlo|Smart Home Security|Wireless HD Security Cameras
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essential outdoor camera subscription

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Sherrie2
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‎2024-09-28 01:51 AM

I purchased a single camera subscription.  That camera stopped working so I bought a new camera.  How do I remove the broken camera from my subscription and replace it with the camera that is working. 

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jguerdat
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‎2024-09-28 05:31 AM

Not 100% sure but I believe you must cancel the existing subscription  and then purchase a new one, identifying the new camera as the one to have the sub. However, since you have a trial sub right now, wait until that is ready to expire to purchase the new sub.

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