camera 2 way mic not working

[Band_dad]

My camera 2 way mic not working.  I hear outside find but when I use app I hear echo but people can't hear me.  And when I try to use alexa says mic disabled

[jguerdat]

Look in the camera's Audio Settings to make sure the mic is enabled. Also check the phone's settings for the Arlo app to ensure the mic permission is enabled.

[Band_dad]

I checked both and they were checked here isbthe photo 

 

 

 

[jguerdat]

Try rebooting the phone and reinstalling the app. If that fails, you may need to remove the camera and reinstall it. Failing that, use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support may offer.