bridge vmb4000 - trying to connect an essential camera

[cotonymopar]

I recently bought a 3 pack of arlo essential series camera to connect to our old VMB4000 bridge. I pressed the pairing on the camera, and the sync on the bridge, looked at my iphone ap, and the add device is inactive.  how do I pair these things together?  We have had the arlo on the house for a long time, but ours are not supported anymore.  need help. 

[StephenB · Accepted solution]

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@cotonymopar wrote:

I recently bhyou sought a 3 pack of arlo essential series camera to connect to our old VMB4000 bridge. I pressed the pairing on the camera, and the sync on the bridge, looked at my iphone ap, and the add device is inactive. 

You start with "add device", and select the Essential Gen 2 cameras.  Then you'll be able to select either connecting to wifi or the Arlo hub.

If you don't see Essential Gen 2 as a category, then Arlo likely doesn't support the cameras in your country,