Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4540 videos stopped

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Tahollins
Aspirant
Aspirant

My cameras would tell me what was there.  animal, car or person and it came to my phone.  The videos would store and display on my phone.  Suddenly all that stopped.  Please advise.

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StephenB
Guru Guru
Guru

@Tahollins wrote:

My cameras would tell me what was there.  animal, car or person and it came to my phone.  The videos would store and display on my phone.  Suddenly all that stopped.  Please advise.


The 2nd gen cameras can't be connected to smarthubs yet.  Are you sure you have a 2nd gen camera?

 

Check your subscription status, it is likely that your trial subscription expired.

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StephenB
Guru Guru
Guru

@Tahollins wrote:

My cameras would tell me what was there.  animal, car or person and it came to my phone.  The videos would store and display on my phone.  Suddenly all that stopped.  Please advise.


The 2nd gen cameras can't be connected to smarthubs yet.  Are you sure you have a 2nd gen camera?

 

Check your subscription status, it is likely that your trial subscription expired.