Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Unable to install Essential Cameras 2nd Generation

Reply
Discussion stats
  • 1 Reply
  • 288 Views
  • 0 Likes
  • 2 In Conversation
MarilynPlatt52
Follower
Follower

I bought these cameras in the USA and brought them to France. The instructions that came with the camera's have the following directions:

Tap Devices, then + to begin setting up your camera. Tap Cameras, then Essential Series, then Essential Cameras 2nd Generation. I am not able to do the last step as the Essential Cameras 2nd Generation NEVER comes up to click on. When I get to Essential Series it says that the paring button in on the bottom, but there is a button that says, paring button on the top. Every time I click on link that says, "paring button on the top* the instructions go right back to Essential Series screen. It NEVER goes to Essential Cameras 2nd generation, so I have NOT been able to set my cameras up.

 

1 REPLY 1
jguerdat
Guru Guru
Guru

I believe the E2 cameras have not yet been supported in the EU (not UK). Keep an eye out for announcements of such a release.