Arlo|Smart Home Security|Wireless HD Security Cameras
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Theft Replacement

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  • ‎2024-10-14 06:07 PM
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Jennyganderton
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Aspirant
‎2024-10-14 06:07 PM

Has anyone actually managed to get a camera replaced through the theft replacement program? Seems like they put more and more barriers against doing it. I have video of the camera being stolen and they still quibble!

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JamesC
Community Manager
Community Manager
‎2024-10-15 01:26 PM

You can read full details about the Arlo Theft Replacement Program here: https://kb.arlo.com/000056563/What-do-I-need-to-know-about-the-Arlo-Theft-Replacement-program

 

Is the scenario you're raising meeting all of the requirements listed there?

 

JamesC

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Jennyganderton
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Aspirant
‎2024-10-16 05:25 PM

All the requirements in that document have been met.

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