Subscription not showing on account

[Ru000077]

Upset I paid my subscription and camera don't work and arlow is still trying to debit my acct and not allowing me access saying I need to pay for subscription when  I did.Camera was replaced however I'm not paying subscription AGAIN and I didn't use serv.

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.