Smart hub vmb 5000

[Watson3005]

Recently purchased two essential XL second generation outdoor cameras and set them up to WIFI, I have now bought a VMB5000 smart hub, the hub is on my device, phone and PC.  Smart  hub is saying "no connected devices found"  Thanks in advance for advise.

Alan

[StephenB · Accepted solution]

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@Watson3005 wrote:

Recently purchased two essential XL second generation outdoor cameras and set them up to WIFI, I have now bought a VMB5000 smart hub, the hub is on my device, phone and PC.  Smart  hub is saying "no connected devices found"  Thanks in advance for advise.

Alan

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You have to remove the cameras from your account, and then add them back again.  When you add them back, the workflow will ask whether you want to connect the cameras to the smarthub or not. 

[Watson3005]

Thank you StephenB, My base station and cams are now working fine. My next question will be about viewing cameras when away from home, I have done a little research and it seems I have to enable a VPN or/and port forwarding. There may be posts on here that can help and I will search, but for now I am all teched out. 

Regards, Alan.