Arlo|Smart Home Security|Wireless HD Security Cameras

Password issue

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Jabesq
Follower
Follower

Why do I have to put in my password each time I open the app on my iPhone? My wife has the same iPhone and does not have to put in her password.

3 REPLIES 3
jguerdat
Guru Guru
Guru

Are you logging out of the app? If you just background it you shouldn't have to log in each time.

StephenB
Guru Guru
Guru

Maybe also enable face id...

SWARLO
Aspirant
Aspirant

I have same issue... I could sign in yesterday without putting in ID/Password, and now today I have to sign in each time--this is unacceptable.  I don't want to use Face ID and it isn't "on" .....Arlo, please fix this.