Arlo Community

Not detecting cars

Reply
Discussion stats
  • 1 Reply
  • ‎2026-08-01 04:58 PM
  • 47 Views
  • 0 Likes
  • 2 In Conversation
Angelica5869
Follower
Follower
‎2026-08-01 04:58 PM

My arlo isn't downloading cars it's only giving me zig zag but no picture 

0 Likes
Reply
Message 1 of 2
47
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2026-08-02 07:12 AM

Have you tried rebooting the camera? If that doesn't help, a factory reset would be the next step. If that fails, too, contact official support using the app to go to Settings, Support.

 

If in the US or Canada, use this:

 

US/CA Customers - 1-877-427-5680 6:00a.m. - 8:00p.m. PST

0 Likes
Reply
Message 2 of 2
41
Related Labels
Discussion stats
  • 1 Reply
  • ‎2026-08-01 04:58 PM
  • 48 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.