Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Open APP shows blue screen with logo. Cannot see cameras or settings

Reply
Discussion stats
  • 1 Reply
  • ‎2024-07-22 12:59 PM
  • 404 Views
  • 0 Likes
  • 2 In Conversation
Elizabeth1912
Follower
Follower
‎2024-07-22 12:59 PM

I open the APP on my iPhone and see a blue screen with the ARLO logo. Will NOT open cameras or settings

0 Likes
Reply
Message 1 of 2
404
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2024-07-22 01:43 PM

Elizabeth1912,

 

You may need to update the app to the latest version. Visit the app store on your mobile device and check to make sure the app is up to date then test again to see if you still experience the same behavior.

 

JamesC

0 Likes
Reply
Message 2 of 2
400
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-07-22 12:59 PM
  • 405 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.