Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

I got more notifications before paying for sub

Reply
Discussion stats
  • 1 Reply
  • ‎2025-11-30 09:50 AM
  • 18 Views
  • 0 Likes
  • 2 In Conversation
Sawil665
Follower
Follower
‎2025-11-30 09:50 AM

Now that ive paid for the 9.99 subscription i dont get any notifications from my feed and its a bit frustrating 

0 Likes
Reply
Message 1 of 2
18
1 REPLY 1
StephenB
Guru Guru
Guru
‎2025-12-01 05:56 AM
@Sawil665 wrote:

Now that ive paid for the 9.99 subscription i dont get any notifications from my feed and its a bit frustrating 

First, confirm that you can make a manual recording while livestreaming the camera.

 

Then double-check that the system is in Arm Away or Arm Home mode.

 

After that, look at the mode details, and see if there is a rule listed for the camera you are using.  If there isn't, then add it.  If it is, then make sure recording and notification is enabled.

 

FWIW, often the configuration is changed when the trial expires before the paid subscription is started.

0 Likes
Reply
Message 2 of 2
8
Related Labels
Discussion stats
  • 1 Reply
  • ‎2025-11-30 09:50 AM
  • 19 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.