How to view recording on Essential 2nd Gen?

[Schuster1]

Hello everyone, how can I view the recording of an Essential 2 over the 4500?

[StephenB]

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@Schuster1 wrote:

Hallo zusammen, wie kann ich die Aufnahme einer Essentiell 2 über die 4500 anschauen?

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The 4500 supports local recording, but does NOT support playback.

The only bases that support playback of local recordings are the VMB4540 and the VMB5000 smarthubs.

[Schuster1]

Dear Stephen,

thank you so much for your reply. Really appreciated.

And sorry for having you confused. I actaully have a 4540 and it replays recordings for arlo pro cameras but not for the essential one. What might be my mistake here please?

[jguerdat]

Is your Essential camera connected to your hub? That's needed since the hub can only record what passes through it. A camera connected to WiFi can't have local recordings.

[Schuster1]

Yes,it is, many thanks

[Schuster1]

But it still does not work.

[jguerdat]

@JamesC , @ShayneS , @BrookeN any suggestions?

[ShayneS]

@Schuster1 

Can you try going to Devices > VMB4540 > Storage Settings and refresh the page by sliding down to get the new recordings?

[Schuster1]

Dear Shayne, dear all,

many thanks for your support.

I have tried as recommended by Shayne but unfortunately this does not solve my issue either… ;(

KR

[ShayneS]

@Schuster1 Thanks for this update. I let the team know, I am waiting for more feedback from the team.