Arlo|Smart Home Security|Wireless HD Security Cameras

How to connect a Outdoor Essential 2nd Gen to Base Station when it’s not prompted in app

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char6
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The essential outdoor 2 gen camera wants to connect directly to wifi when setting up on the arlo app. That’s fine. But I want it to connect to the base station with my other cameras. Read this article https://kb.arlo.com/000062393 and it’s said it’s possible and to remove it and readd it to account by following the prompts and adding it to base station however I don’t have the add to base station prompt. It is definitely compatible with the base station I just don’t know how to do it. How do I do it please? 

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StephenB
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@char6 wrote:

The essential outdoor 2 gen camera wants to connect directly to wifi when setting up on the arlo app. That’s fine. 

Can't be done, as the Gen 2 cameras don't support base stations yet.  Arlo says the feature will be added, but they haven't said when.

 

Note the caveat in your article in the "before you begin" section.  See this article:

 


@char6 wrote:

Read this article https://kb.arlo.com/000062393 and it’s said it’s possible 


Despite the caveat, there is a mistake in this article.   @JamesC - the article includes Gen 2 cameras in the "Article Apples to" section and shouldn't.