Arlo|Smart Home Security|Wireless HD Security Cameras

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dc83titans
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Hi yall! I currently have my home security cameras on the Arlo app but want to be able to also view my mom's camera's at her house. My sister was able to add my mom's camera's to her Arlo app and she just has a drop down to select either her house or our mom. However I can't seem to find that option on mine. Can anyone help?

 

Thanks in advance 

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StephenB
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@dc83titans wrote:

Hi yall! I currently have my home security cameras on the Arlo app but want to be able to also view my mom's camera's at her house. My sister was able to add my mom's camera's to her Arlo app and she just has a drop down to select either her house or our mom. However I can't seem to find that option on mine. Can anyone help?

 


Do you see "Library" in your app menu?  Or do you see "Feed" and "Dashboard" instead?

 

I suspect you see "Library", but your mom and sister see "Feed" and "Dashboard".  If that is the case, the accounts showing "Library" need to be migrated to "Feed".  We can give you instructions on how, but there are some disadvantages to "Feed" if you use custom modes or geofencing.