Geofencing and Routines

[LAC57]

This new app is horrible. I can't get anything to stick after setting up. Routines get disabled, I can't save geofencing arrive/leave settings, and it seems that manual arming & disarming is going to be the only thing to do until Arlo fixes all of the mistakes they made with this app.  That or switch to a different product altogether. I spent 2 hours on the chat line today, and then requested a call (never got one), trying to get an answer to the simple question "can each camera have a different schedule as was possible before?"  Thanks to others on this forum it seems that the answer is no.  If I'm not mistaken, it seems that geofencing and schedules (eg off in morning and on at night) can't co-exist. If I set up geofencing, then my schedule routines get disabled.  I wish I could go back to the old app. 

[StephenB]

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@LAC57 wrote:

If I'm not mistaken, it seems that geofencing and schedules (eg off in morning and on at night) can't co-exist. If I set up geofencing, then my schedule routines get disabled.  I wish I could go back to the old app. 

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They can with some limitations.

If you post the details of the schedule you want, I can give some tailored advice.

[LAC57]

After 2 hours of tinkering last night, I may have figured it out.  Setting up time based routines is pretty straight forward. The key to setting up the geofencing was to enable/disable (as appropriate) the schedule routines with geofencing arrive & leave settings. For example, when setting geofence leave to ARM Away,  you must disable any conflicting scheduled standby setting (do this by adding another action within the leave setting).  When setting geofence arrive to Standby, you should enable any scheduled ARM Home settings you may have. For example, I have a scheduled routine for cameras to be in ARM Home after sunset. If I go out at night, when I arrive home I want my evening routine to be active, and therefore enabled that routine in the geofence arrive actions. Only time will tell if my current setup works, but for now at least I am seeing all of my settings (schedules and arrive/leave) in the automations list. I still haven't found a way to individualize camera schedule settings (currently, set schedules apply to all cameras on the system). Hopefully at some point an app update will enable this. 

[ShayneS]

Thank you for your continued feedback. The development team is monitoring these concerns and improvements are coming. 

You can find more info here: https://community.arlo.com/t5/Announcements/Update-to-custom-modes-for-new-user-experience/td-p/2434...

[StephenB]

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@LAC57 wrote:

After 2 hours of tinkering last night, I may have figured it out.  Setting up time based routines is pretty straight forward. The key to setting up the geofencing was to enable/disable (as appropriate) the schedule routines with geofencing arrive & leave settings. ...

You might find this post helpful:

• https://community.arlo.com/t5/Arlo-Secure/Revert-the-Arlo-Secure-App-Upgrade/m-p/2435748#M11330

[LAC57 · Accepted solution]

Just a quick follow-up... the settings that I described in the preveious post seem to be working!  Yippee.