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Essential cameras not recording videos like my Pro 2 cameras do?

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  • ‎2025-01-08 04:27 AM
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PapaWoody
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‎2025-01-08 04:27 AM

Why don’t my Essential 2 cameras record videos like my Arlo Pro 2 cameras? They take a snapshot when motion is detected but fail to record videos to review! They also do not show up in my paired devices but my Pro 2 cameras do?

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jguerdat
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‎2025-01-08 06:26 AM

There have been reports of this occurring after letting the battery run down instead of proactively charging. I don't know if there's an official fix but you could try restarting the camera from the camera settings or removing one camera from your accountand add it back.

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