ESSENTIAL XL Outdoor Cameras in idle mode

[kldodson]

My cameras somehow are in the IDLE mode and not working. How do I get them out of the IDLE mode?

[StephenB]

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@kldodson wrote:

My cameras somehow are in the IDLE mode and not working. How do I get them out of the IDLE mode?

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Sounds like you put the system in Standby.

Check the camera rules in the modes you are using.

[kldodson]

It's not in standby. I've been using the cameras for about 7 months. One day I didn't get any notification on motion detection even when I tried to pick me up. I can look thru live view and see area. It says it's in idle mode. I can arm it but nothing.

Don't seem no one has heard of idle mode. Can't get help from Arlo. I'm really disappointed now. My wife really enjoyed the security. 

[StephenB]

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@kldodson wrote:

It's not in standby. I've been using the cameras for about 7 months. One day I didn't get any notification on motion detection even when I tried to pick me up. I can look thru live view and see area. It says it's in idle mode. I can arm it but nothing.

Don't seem no one has heard of idle mode. Can't get help from Arlo. I'm really disappointed now. My wife really enjoyed the security. 

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What mode is the system in?  Idle is a fairly new status, it generally just is telling you that the cameras are not armed.