Arlo|Smart Home Security|Wireless HD Security Cameras
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Retired_Member
Not applicable
‎2025-01-12 02:14 PM

I just bought ARLO 2k Essential 2nd GEN and when trying to connect it is not reading the QR Code.. I tried several times in different ways.  Also iPhone with the brightest ligth… what can I do?

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StephenB
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‎2025-01-12 04:21 PM
@Retired_Member wrote:

I just bought ARLO 2k Essential 2nd GEN and when trying to connect it is not reading the QR Code.

Are you able to select the 2nd Gen Essential when you "Add Device"?

 

Just selecting "Essential" won't work, and I didn't think that folks in your country had the option to choose the 2nd Gen Essential.

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