Can't delete feeds

[Bayardmm]

Have to constantly log out/in app in order to delete recorded events. Is there a known problem and if so, is it being addressed?

[ShayneS]

Hi @Bayardmm 

Thanks for reaching out, are you still experiencing this symptom?

 

[Bayardmm]

Yes it’s a constant annoyance.

[ShayneS]

Hi @Bayardmm 

Thanks for the feedback on this. It looks like the team is already investigating the symptom and a fixe is in the works. I'll keep you updated with more info as it's received. 

[ShayneS]

Is this still occurring on all your devices with the latest version of the Arlo app? Does it occur on iPhones and iPad if applicable? 

[Bayardmm]

Haven’t noticed it occurring recently. Problem never occurred on iphone.

[ShayneS · Accepted solution]

Thanks for the update.

A backend change was recently released to address this issue, and it appears the fix has now been applied to your account.