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Wife had other cameras and base station added to app a long time ago.
But when I added a new Essential XL Spot light camera I have not been able to grant access and get it to work on wifes phone.
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@RonUtrera wrote:
Wife had other cameras and base station added to app a long time ago.
But when I added a new Essential XL Spot light camera I have not been able to grant access and get it to work on wifes phone.
There are two user "experiences" - one shows "Library" in the app, the other shows "Feed" and "Dashboard". Both you and your wife need to have a matching "experience" for the camera sharing to work.
I am thinking your app might have switched to "Feed" if you added the Essential Gen 2. Can you double-check that you both still have "Library"?
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@RonUtrera wrote:
Wife had other cameras and base station added to app a long time ago.
But when I added a new Essential XL Spot light camera I have not been able to grant access and get it to work on wifes phone.
There are two user "experiences" - one shows "Library" in the app, the other shows "Feed" and "Dashboard". Both you and your wife need to have a matching "experience" for the camera sharing to work.
I am thinking your app might have switched to "Feed" if you added the Essential Gen 2. Can you double-check that you both still have "Library"?
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