Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera LED turns orange and isn't picked up while searching

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Rivca123
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‎2024-12-16 01:59 AM

Any idea why my camera essential accepts the code during camera set up while blinking blue . Them immediately turns to orange and doesn’t pick up the camera while searching . It’s been on charge 2 days . 

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StephenB
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‎2024-12-16 04:29 AM
@Rivca123 wrote:

Any idea why my camera essential accepts the code during camera set up while blinking blue . Them immediately turns to orange and doesn’t pick up the camera while searching . It’s been on charge 2 days . 

Check that the wifi network is set up to allow for WPA2 (AES) security.  Also confirm that your wifi network includes the 2.4 ghz band.

 

Also, the phone needs to be connected to the same wifi network, and it cannot be connected to a VPN during the installation. 

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