Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Australia

Reply
Discussion stats
  • 1 Reply
  • ‎2024-06-29 06:47 PM
  • 71 Views
  • 0 Likes
  • 2 In Conversation
Chris0
Follower
Follower
‎2024-06-29 06:47 PM

We are having trouble setting up our Essential Gen2 cameras. In Standby mode even though no cameras are armed they are still detecting  Why? We also find that even in Arm Home when only 2 devices should be armed,  others are detecting.  We are ready to return everything to the store!

0 Likes
Reply
Message 1 of 2
71
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-06-30 10:22 AM
@Chris0 wrote:

We are having trouble setting up our Essential Gen2 cameras. In Standby mode even though no cameras are armed they are still detecting  Why? We also find that even in Arm Home when only 2 devices should be armed,  others are detecting.  We are ready to return everything to the store!

Have you double checked the rules in these modes?

0 Likes
Reply
Message 2 of 2
53
Discussion stats
  • 1 Reply
  • ‎2024-06-29 06:47 PM
  • 72 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.