Arlo Chat System

[billbot]

Has anyone had an incredibly frustrating experience with the chat system in customer support? Ridiculous! It's like. a live comedy act in how it just keeps looping back to the question it can't answer. Is there a way to get a live agent? I'm ready to find another provider it's been so bad!

[JamesC · Accepted solution]

You can open a ticket directly with the support team by using the Arlo Secure app under Settings > Support Center.

You can also post details here on the community and we will help in any way we can.

JamesC

[billbot]

Thank you, James. I followed your suggestion and found a number for a live agent. Much better outcome!