Arlo|Smart Home Security|Wireless HD Security Cameras

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billbot
Follower
Follower

Has anyone had an incredibly frustrating experience with the chat system in customer support? Ridiculous! It's like. a live comedy act in how it just keeps looping back to the question it can't answer. Is there a way to get a live agent? I'm ready to find another provider it's been so bad!

 

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JamesC
Community Manager
Community Manager

You can open a ticket directly with the support team by using the Arlo Secure app under Settings > Support Center.

 

You can also post details here on the community and we will help in any way we can.

 

JamesC