Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo 2nd gen option does not appear in the secure app in Africa

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AmadouDIA
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Hello,

I am writing from Mauritania in Africa and bought recently 4 Arlo Essentials 2nd Generation but I am unable to setup them as the option to add them is not available from the secure app ?

 

Can you please assist on this ?

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jguerdat
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Guru

Assuming you have the latest app, you may not be able to set up the cameras since they may not be supported in your region yet. Arlo doesn't usually support a world-wide rollout for new products.

 

You could use a VPN to a supported country's server to set up the system. You'd also need a credit card from that country to pay for the subscription once the trial subscription expires. Once set up you don't need the VPN.