This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- English
- /
- Cameras
- /
- Arlo Essential Outdoor 2nd Gen
- /
- Re: Are Essential Outdoor 2nd Gen compatible with ...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am looking at adding Arlo Essential Outdoor 2nd Gen cameras to an existing system which has a SmartHub VMB4000. Are these compatible?
My first internet search brought me here:
Which states:
"Yes. You can connect your Arlo Essential wire-free camera to a VMB5000, VMB4540, VMB4500, or VMB4000 SmartHub or base station."
However this KB article says no:
https://kb.arlo.com/000062284/What-is-the-difference-between-each-Arlo-SmartHub-and-base-station
"The following devices are unable to pair directly with Arlo SmartHubs or Arlo Base Stations:
...
- Arlo Essential Outdoor Camera HD (2nd Generation)
- Arlo Essential Outdoor Camera 2K (2nd Generation)"
Does anyone know what the correct answer is?
Thanks,
Aaron
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The first knowledge base article you've linked is referring to 1st generation Essential devices. 2nd generation devices are not yet compatible with base stations/SmartHubs. This compatibility will be coming in a future firmware release.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The first knowledge base article you've linked is referring to 1st generation Essential devices. 2nd generation devices are not yet compatible with base stations/SmartHubs. This compatibility will be coming in a future firmware release.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@JamesC Thanks for clearing that up. It would be nice if those articles included model numbers so we knew exactly what they are referring to.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is there an announced ETA on this update? I’m seeing forums that go back several months discussing this but can’t find an ETA. I bought Arlo specifically for HomeKit integration, and if it’s not possible I will likely return.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I fell into the same trap by the misguiding article. Happy not to return the cameras if the firmware update is released soon. Do you have an ETA of the release? Otherwise how do you get a refund for the cameras because they become useless? Disappointing Arlo tries to milk existing loyal customers for subscription fees. If they don’t connect to a base station they should not be sold. Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
While I do not have an exact release date at this time or Base Station/SmartHub and HomeKit compatibility, we do plan to make an announcement about these integrations later this year. Once we have more information available, we will provide an update here on the community and on arlo.com about these features.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Arlo,
YOU MUST provide a date as to when your Essential Outdoor Cam 2nd Gen will be able to connect and record locally to base station or smart hub!
This is 2024! Why didn’t you make this a part of the hardware configuration to begin with?
WE EXPECT ANSWERS NOW!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can we just return this ARLO Essential crap? They won’t connect to my base station either
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Essentials should have never been sold. The ridiculously small solar
panel plus inability to connect to a base station is totally frustrating. Animal traffic drains the battery overnight. This will be my last Arlo purchase if not fixed soon.
I thought I was upgrading. Totally frustrated and disappointed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can’t happen soon enough. Essentials are garbage. My high speed internet is being adversely affected plus need to be careful where to place them
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why would you sell these without a warning on compatibility issues. I just purchased the 3 camera solar kit and was setting this up when I came across this. If you can’t provide a date on this update I will be returning this kit for a refund. I am very disappointed with Arlo.
-
180 degree
1 -
250-50602-01
1 -
Android App
1 -
animal
1 -
api_key
1 -
Arlo
1 -
Arlo 2nd Gen
1 -
Arlo Cameras
2 -
Arlo Essential 2nd Gen always goes offline
1 -
Arlo Essential Spotlight
2 -
Arlo Mobile App
1 -
Arlo Secure 4.0
1 -
Arlo Smart
1 -
base station
1 -
Batteries
1 -
Battery life
2 -
Battery.
1 -
camera
2 -
connection
1 -
constant
1 -
customer service
1 -
drained battery
1 -
Essential
1 -
Essential Camera feature request
1 -
Essential outdoor
1 -
Features
2 -
freeze
1 -
Google Nest
1 -
Idk
1 -
motion
1 -
Motion Detection
3 -
motiondetection
1 -
need help
1 -
network
1 -
New features
1 -
Night vision
1 -
No recordings
1 -
not working
1 -
Orbi
1 -
Other Discussions
1 -
Payment
1 -
privacy zones essential 2k
1 -
problemshooting
1 -
Product
1 -
Record
1 -
Reliable
1 -
returns
1 -
Router
1 -
sensor not working
1 -
Siren
1 -
smart things
1 -
Troubleshooting
5 -
Unknown charges
1 -
VMC3050
1
- « Previous
- Next »