Arlo|Smart Home Security|Wireless HD Security Cameras
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Markwboyd
Aspirant
Aspirant

Yet again it has stopped recording when it senses motion. Same as my last post.

I have moved it higher and more of an angle for it to pick up lateral movement. Short of it aiming in the neighbors window that is.

It always alerts me of motion yet never detects it as person or vehicle. And does not save a video clip.

I have done a reset.

2nd Gen cameras are rubbish and seem to be troublesome 

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StephenB
Guru Guru
Guru

@Markwboyd wrote:

And does not save a video clip.

 


Can you make a manual recording while livestreaming?

Markwboyd
Aspirant
Aspirant

Yes, I can do a manual recording. And it saves to the feed

JamesC
Community Manager
Community Manager

Check your active mode (Armed Away, Armed Home, etc.). Do those modes contain rules telling the camera to record on motion?

 

JamesC

Markwboyd
Aspirant
Aspirant

Yes, 

Motion dectection on

Record video on

Send notification on.

I get notification it does not Record so I have no idea what the motion  notification was for

StephenB
Guru Guru
Guru

@Markwboyd wrote:

Yes, 

Motion dectection on

Record video on

Send notification on.

 


Go into Feed Settings (press the three dots at the upper right of the Feed screen), and make sure that all devices and event types are selected.  It's easy to forget that you've filtered something out.

Markwboyd
Aspirant
Aspirant

Unfortunately all selected, I deselected and reselected just in case.

No difference when I walk by to trigger it 

Markwboyd
Aspirant
Aspirant

The fix was to make 1 activity zone. Still not perfect but now triggers 90% of the time with a recording

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