Trouble accessing account

[Retired_Member]

Hi, I've lost access to the e-mail address my account is associated with and the devices for two-factor authentication are old devices I am no longer using. Are you able to help please? I am still paying monthly for Arlo and cannot access my account at all.

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible.

[ShayneS]

@Retired_Member 

Is the email attached to your username a good email to reach you? Can you PM me with the best email for the team to reach you, or a contact number?