HELP! 1 out of 3 of my camera's in LIVE view unviewable and not recording

[EvoFit]

I purchased 3 camera in the last 6 years for my business, most recently to replace a defective camera troubleshot by a arlo rep. This new camera no longer stores clips in the Library for 7 days and the worse is I am unable to watch LIVE as the quality is choppy and lagged. This is NOT happening to my other 2 older camera. This non working camera is on our training floor for insurance purposes and is useless. I can not watch live or store 7 days to review. PLEASE HELP!!! 

[StephenB]

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@EvoFit wrote:

This new camera no longer stores clips in the Library for 7 days

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None of new cameras (starting with the Ultra in 2018) offer free 7-day cloud storage.

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@EvoFit wrote:

This new camera no longer stores clips in the Library for 7 days and the worse is I am unable to watch LIVE as the quality is choppy and lagged. 

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Is the camera connected to the business wifi?  Or is it connected to your base?

If you put an older camera in the same location, do you see the same problem?