Essential club instructions

[Thredbolodge]

I just bought an Arlo essentials class and the downloaded instructions on how to use and setup the camera are nothing like the actual camera options you get with a new camera, it would be nice if new instructions were written for newer updated cameras 

[DannyBearAgain]

What specific instructions are you looking for?

Arlo has recently updated to a new UI interface so the older instructions will be for the older UI interface.

[Thredbolodge]

It say to :

Change the camera order
1. Open the Arlo app.
2. Tap Settings.
3. Under DEVICE SETTINGS, tap Device Order.
4. If you are using a smartphone or tablet, tap Edit at the top of the page.
A list icon displays.
5. Tap and hold the e list icon and drag each device to the correct position on the list.
6. Tap Save.

I dont get this option at all for starters, and I also dont get many other options listed in the instructions.

[Thredbolodge]

"Device order" is not an option on the latest Essentials XL camera, so very frustrating when trying to follow these instructions.

[DannyBearAgain]

Refer to the new UI interface in article.

https://kb.arlo.com/1088401/How-to-add-an-additional-Arlo-device-to-an-existing-Arlo-system

it's not the exact process but might workaround the missing features.

[Thredbolodge]

I have spent 2 whole days on this and about 15 hours in total, I am going to get a refund and buy a Eufy

[DannyBearAgain]

You can contact arlo customer support if you’re have a trial subscription when you purchased the camera.

in the arlo mobile app under settings select support and choose the camera for a list of contact entitlements.