Arlo Essential false audio detection coming from my camera

[HarveyLou]

I am still seeking a way to stop the clicking sound coming from my camera. It causes 15-20 unnecessary audio recordings and notifications.

[jguerdat]

It could be a faulty camera or it's in an area that is dark enough to trigger night vision. However, unless you need audio detection as well as motion, disable audio detection in your modes and rules.

[HarveyLou]

Turning off the night vision doesn’t help. I do need audio. If it is a faulty camera, how do I get it replaced?

[StephenB]

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@HarveyLou wrote:
 I do need audio.

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@jguerdat wasn't saying to turn off audio - he was suggesting that you make sure that audio detection was turned off.

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@HarveyLou wrote:
If it is a faulty camera, how do I get it replaced?

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Is it still under warranty?

Normally you'd contact support (using the option in the app).  If the camera is still within the seller's return window, then it'd be better to exchange it with the seller.